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Viking Fiberglass Pools vs. Trilogy Pools Reviews / Ratings: Which is Better?

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Viking Fiberglass Pools vs. Trilogy Pools Reviews / Ratings: Which is Better?

By Marcus Sheridan, http://www.poolschool.us/, http://www.riverpoolsandspas.com/

 

Two of the most prominent fiberglass pool manufacturers in the industry are Viking Pools and Trilogy Pools. Having installed both pools during our 8 years in business at River Pools, as well as working with pool owners across the country through PoolSchool, I've established opinions regarding the two lines over the years. Each company has their individual pros and cons and so this article will review both companies and see how they stack up against each other.

Category 1: Innovation

Because Viking Pools have been around so much longer than Trilogy Pools, they were able to be one of the main innovators in terms of the fiberglass swimming pools in the early years of the industry here in the United States. They were one of the first companies to have colored finishes and they did a great job integrating benches, ledges, etc into their pool molds. In recent years though, Trilogy has easily set the bar in the fiberglass pool industry for innovation with their ‘Fusion' line. Essentially, Trilogy has been the first company to specialize in modular fiberglass customization. In other words, one can take a ‘fusion' model and change the steps, add tanning beds, spillovers, etc. To understand this further, see their website at http://www.trilogypools.com/fusion/the-fusion-advantage.  Simply put, Trilogy has set the tone for the future of fiberglass swimming pool customization.

Advantage: Trilogy Pools

Category 2: Shapes and Sizes

Both Viking and Trilogy have a very large amount of pool designs to choose from, especially if you count Viking's multiple lines that they offer with Composite Pool Corporation and Crystal Palace Pools. In terms of sheer numbers, Viking has a definite advantage, with many more models to choose from. In terms of elegance and classiness though, Trilogy dominates when one looks at such models as the Hyperion and the Regalus, which are in my opinion two of the classiest large pool designs in the fiberglass pool industry.

Advantage: Push

Category 3: Warranty

I have spoken heavily on this subject regarding fiberglass pools(to see my now famous blog regarding Viking's color problems, go to: http://blog.riverpoolsandspas.com/blog/bid/22092/Why-is-Viking-Fiberglass-Pools-Trying-So-Hard-To-Discredit-Marcus-Sheridan-s-Swimming-Pool-eBook) , with my emphasis always being placed on the Surface / Finish Warranty of the pool shell and not so much on the structure warranty of the shell. In terms of structure warranty, both Viking and Trilogy boast a lifetime warranty on the structure. But where one will find a significant difference between manufacturers is with the finish warranty, especially now that all manufacturers are using colored finishes, and not just white, with their pools. Viking has a 7 year warranty on their finish, but if one actually reads the warranty (which as far as I can tell is not listed on their website) they will find that the warranty is only 3 years full and 4 years prorated.  Trilogy, on the other hand, displays their entire warranty on their webpage (http://www.trilogypools.com/about-trilogy-fiberglass-pools/warranty ), which shows a 10 year, non prorated surface warranty.

Advantage: Trilogy Pools

Category 4: Website

Both http://www.trilogypools.com/  and http://www.vikingpools.net/ are great websites. As a huge proponent of consumer education, I always am pleased when I see other companies within the pool industry taking the time to inform consumers. Arguments could be made for the superiority of both sites, but I'm going to have to give the slight edge to Viking due to the fact that they have more photos and videos.

Advantage: Viking Pools

**Note**  Viking Pools filed Chapter 11 Bankruptcy in an attempt to reorganize in Dec. 2009. Read the entire article HERE.

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Comments

As an engineer I really think you should compare the actual pool construction of both companies Viking and Trilogy. Once you compare the specifics of both pool manufactures it will be quite an easy decision for a consumer to mke thier best decision. This would be a great option to allow a consumer to then decide based on the process of both manufacturing techniques.
Posted @ Friday, February 26, 2010 3:58 PM by Dave Mathews
Hi Dave, and thanks for checking in. I'd like to delve into engineering on here, but the problem is that certain manufacturers 'claim' to build their pools one way but are actually producing them another, which makes discussing this point quite difficult. I will say this: I think 'ceramic core' technology in fiberglass pools is a joke. I've had employees from companies that use 'ceramic cores' say it's a marketing ploy and a joke....But beyond this, the best way to know the true quality of a manufacturer is to look at the amount of consumer and builder complaints they get. And with having so much contact among pool builders and pool owners across the US, Trilogy is clearly the superior company.
Posted @ Sunday, February 28, 2010 4:45 PM by Marcus Sheridan
When you analyze the amount of consumer and builder complaints do you take into consideration that companies like San Juan and Viking have produced and distributed pools in much greater numbers and for sustainably decades longer than Trilogy. My estimate on the number of pools produced for Trilogy in 2009 was less than 500 parts vs Viking and San Juan with well over 4500 pieces. So you need to figure that for each and every pool Trilogy produces Viking and San Juan are producing nine!! This makes the potential exposure to rreceive a complaint exponentially higher from these companies. I am not sure that builder and consumer complaints is the best way to figure out the actual structure and quality of the pool itself. Maybe there is a company out there that can actually provide information on the structure and quality of the materials utilized in the building of a pool. I think that both San Juan and Viking have the ICC Reports for their line of pools and maybe you could compare that with the ICC Report from Trilogy.
Posted @ Monday, March 01, 2010 6:42 AM by Dave Mathews
Dave, I can understand your drive to see the 'technicalities' of manufacturers, but if I may be honest, I think you're missing the mark here badly. I have installed both Trilogy and Viking. I receive emails (due to this blog and my ebook)from all over the country from pool builders and pool owners giving me real-time feedback on these 2 brands, as well as all other manufacturers. Such information is what's most important to me, not frivolous numbers that certain manufacturers put on an engineering paper to try and appear superior to another company. Leisure Pools has one of the most extensive and impressive ICC reports in the industry, but as you may have noticed, I don't even mention this as one of their major distinctions.  
 
To give you an example Dave, Viking Pools advertises that their pools are '1/3" Thicker than Their Competitors'. Notwithstanding, I have personally had to fix pools of theirs that were 1/8" thick. That is utterly embarrassing and Viking should be ashamed. Will such poor quality control show up on an ICC report? No, of course not, which is why it's frivolous to mention 'paper stats' when what really matters is the successes of the pool once it's in the ground....And btw Dave, Viking did not do over 4,000 pools last year. Nor did San Juan. Your information is inaccurate.
Posted @ Monday, March 01, 2010 8:14 AM by Marcus Sheridan
Marcus, 
 
 
 
Nice write up on both of these manufactures. We are currently looking into installing a fiberglass pool and have the tough decision on what manufacture to choose from. We have to talked to 3 different installers and each buy from a different manufacture, San Juan, Viking and Trilogy. So the question for you is, overall who would you recommend and buy from?  
 
 
 
Thanks, 
 
Jerry 
 
Posted @ Saturday, June 05, 2010 3:05 PM by Jerry Danish
Hi Jerry, and thanks for stopping by. My opinion, based on the mountain of feedback I've gotten on those 3 brands, are as follows: 
1. Trilogy 
2. San Juan 
3. Viking 
 
Hope that helps, but continue reading the blog because there is certainly more regarding these brands.
Posted @ Saturday, June 05, 2010 10:49 PM by Marcus Sheridan
In my area of NJ I have a high water table. Do you recommend a fiberglass pool or a different type of pool (concrete, liner, etc.)? If a fiberglass pool is recommended how does the water table affect the pool? Thanks
Posted @ Sunday, June 27, 2010 1:37 PM by Joe Lez
Hi Joe, and thanks for stopping by. We've installed fiberglass pools all over the east coast in Va and Md that were literally 'under water', and have not had an issue. The key is to keep the pool full of water at all times.
Posted @ Monday, June 28, 2010 9:46 AM by Marcus Sheridan
I heard Viking changed their surface warranty from 7-years to 20-years. With this taken into account, it seems they would rank over Trilogy in this area.
Posted @ Wednesday, June 30, 2010 9:38 AM by April
Until Viking actually shows what this new warranty is in writing, just by saying something has a '20 year warranty' has no value. Their old warranty was '7 years', but only 3 years were not prorated. In fact, I'd invite Viking to send me a PDF file of their new warranty, especially considering they haven't actually put this new warranty, IN WRITING, with exclaimers included, on their site.
Posted @ Friday, July 02, 2010 2:25 PM by Marcus Sheridan
Thanks for all the info. My husband and I are looking into all the different options for a pool and this site has been very helpful. One of our closest friends installed a Viking 3 years ago and woke up to a crack down the middle that could not be repaired. They just installed a San Juan pool; however, their brother just installed a Trilogy pool and both now highly recommend the Trilogy and said they thought it was the best on the market.
Posted @ Monday, July 05, 2010 7:30 AM by Ronda Schmidt
Hi Ronda, and thanks for stopping by. I believe your statement is very true of the trends I've seen across the country regarding quality in the fiberglass pool industry. Trilogy is now one of those companies that is perceived as one of the top-quality companies, as well they should be. When it comes down to it, they care, and what a difference caring can make in any field.
Posted @ Monday, July 05, 2010 9:01 AM by Marcus Sheridan
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