Here are several ways to get to know what we're all about:
1. Talk Directly To Our Customers
Since 2001, we have installed well over 1,000 inground fiberglass pools throughout Virginia and Maryland, hundreds of which we manufactured ourselves. Virtually all of our customers are listed on our extensive reference list, and if you're seriously considering an inground pool, we invite you to take the time to call them to ask about their experience with us. To request our reference list click here.
2. Read Real Customer Survey Results
Because we genuinely care about delighting our customers, we hire a third party company to survey our clients and obtain real feedback. Because we want you to know how we do business, we publish this feedback for the world to see. Click the GuildQuality Emblem below to view a live stream of ratings and reviews from our customers.
3. Watch Testimonial Videos
4. Read Customer Testimonials
I cannot express how impressed I am with everyone at River Pools. I would never have imagined this project would have gone so smoothly. Your folks are all so professional, kind, and truly experts in their fields. I will follow up with a formal letter of gratitude, but could not help to give a little feedback now. I'm just thrilled with all of you. :) Thanks for your part and a great experience!! Please pass my sentiments on to all.
Jason Hughes and River Pools and Spas turned my backyard into an oasis! I can't say enough about River Pools and Spas, the Owner (Jason Hughes) or the crew of workers that were there day in and out to make sure I had my pool installed in a timely matter! I searched all over for a company with a good reputation, integrity, quality workmanship, and one who just believed in doing the right thing ---- my search brought me to River Pools and Spas. I didn't know what I wanted, and Jason was there to guide me every step of the way. And the end result was a beautiful 35x15 Sea Coral 2 By Barrier Reef Fiberglass Pool, amazing 18in stamped concrete border around the pool. I HIGHLY recommend River Pools and Spas Pools and Jason. FYI: Installed 1 year ago, and no issues as of 12/26/2012.
Dave and Tracy Smith
King George, VA
We wanted to express our gratitude for an installation that we still cannot find words for. We still stand in awe at the magnificent pool, hardscape and everything else that went in with it. We are even more grateful for the customer service and service after the sale that you and your company provide. ALL should emulate your business practices. We have shared our total and utmost satisfaction with everyone that has called and come by.
Keep it up and God Bless!
Thanks again and warmest regards,
Chad & Kim
I was just called LAST NIGHT from a potential new River Pools client. This has been probably the 3rd or 4th thus far, and my pool was just installed.
In all cases, the prospective clients expressed their gratitude and relief that they called. I, too, called a few clients before making the decision to go with River Pools & Spas.
Our experience was nothing short of terrific. The one aspect that I've conveyed is the reaction of the county building inspector when he came to our home. He said he'd seen a lot of pool projects. Sometimes he walks into a site and wonders what in the world the contractor is doing. He was thoroughly impressed with our installation. Among the best he'd ever seen he said....that spoke volumes to us and reaffirmed our choice.
Jim, Marcus and Jason,
The pool is going to look great when it's all finished next weekend. We especially want to tell you you how fantastic Dana has been -- not only did he give us a private tutorial on how to take care of the pool and deal with prime issue, but the work he did to grade the soil around the pool was exactly what we envisioned. Dana worked late and started early, did a great job on grading the soil, and has been a pleasure to work with and to talk with.
Michael & Colleen Kane
Mark and I want to thank you and everyone at River Pools for giving us the most beautiful pool and backyard. Everyone, and I mean everyone, we came in contact with at River Pools was friendly, courteous and mot of all extrememly helpful. We felt very comfortable throughout the entire process. When we had questions, they were answered, and when we had concerns, we were reassured. This was a big project for us and a little scary at times, but you and the River Pools team were there for us through each phase.
The crew was probably the hardest-working crew I have ever seen. The concrete crew did an excellent job with the concrete, even tweaking ideas that we had and making the end result even better.
Our favorite part (and everybody who sees it) of the pool is the rock slide. Doug is truly an artist. We cannot thank him enough for the beautiful job he did. The kids (and the adults) absolutely love it.
We love our pool. It has exceeded our expectations, and we could not be happier. Put us at the top of your referral list.
Thank you again.
Glen Allen, VA
What a great team of guys to represent your company. I honestly can not think of anything else they could have done to impress me more. They were so patient and educational with me while opening, that I am quite sure I can do it myself (and maybe even help a friend of mine as well). For the slide installation, again, a really first rate job. They involved me in the process of locating the unit and worked with Mary and my concerns about placement relative to the coping. They especially took great care to make the water connection as unobtrusive as possible given the unfortunate location of the stub up relative to the optimal location given the slide we purchased. They made my input seem both valued and important, and were not put off that I was working in the pool area during the slide installation.
I wish all of the tradesmen that we have to the house were as professional, knowledgeable and courteous as Dana and Dylan. While I have come to expect this level of service from RPS, your folks never stop reaffirming that we selected the correct company to purchase our pool from.