In 2001 we set out to build a different type of Pool Company….one that blended cutting edge technology with good old fashioned customer service. The following is a list of 10 of our most core values, achievements, and installation practices that make us unlike any other pool company in the world.
#1. Five Year Workmanship Warranty
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Why are we willing to offer an unprecedented 3 year full and 2 year partial warranty on workmanship in an industry where One Year is the standard? Because after installing 600 pools over the past decade we have grown that confident in our products, our team, and our innovative installation practices. At River Pools we don’t just talk about quality work, we’re willing to put our name behind it.
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#2. Over 600 Happy References
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Is it possible to make every single customer happy? We think it’s worth a shot! That’s why we can do what no other pool builder can….give a list of virtually all of our hundreds and hundreds of happy fiberglass pool owners. Click here to check it out!
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#3. Rhino-Loc Construction
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What is Rhino-Loc Technology?
Rhino-Loc is our unique installation method that protects the pool and patio from structural failure. Fiberglass pools installed using Rhino-Loc technology are more resistant to settlement, shifting, wall bulges, and separation of the patio from the pool. The strength of a fiberglass pool installed using Rhino-Loc Technology is unparalleled in the industry and is sure to stand the test of time.
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#4. Industry Leading Team
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Our team at River Pools is comprised of some of the best and brightest thought leaders in the Fiberglass Pool Industry. Through our globally recognized swimming pool blog and teaching at Industry Trade Shows we have helped raise the bar for fiberglass pool manufacturing and construction in America. Our team of installers and craftsman are among the most experienced in the country. In fact, every individual involved in your project from the sales person to the one who cleans the last speck of dust from your glistening new pool is a fully dedicated member of the River Pools Team, dedicated to giving you the best customer experience possible.
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#5. Turn-Key Stress Free Construction
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We understand that that most folks don’t want to manage multiple contractors during their project. You can look to us as your single source to handle your project from start to finish. We take great pride in completing projects promptly and on schedule. If you’re not looking for a turn-key job that’s fine too, we're happy to handle as little or as much of the project as you like.
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#6. Smart Equipment
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Why do we include cutting edge technology standard in every pool package? Because we feel that the most advanced, quiet, effecient, and durable pool equipment should not require an upgrade.
Our Smart Equipment includes:
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3 Year Warranty on Equipment
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Our Duel Stage SMART Filter that reduces filter maintenance by 80% and extends filter life by 400%
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2 Speed Pump, Quiet and 80% more efficient than standard pool pumps
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Easy Touch Digital Controls for Simplified Use
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#7. Ever Flo Plumbing System
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As many disgruntled pool owners have discovered, one simple leak can cost literally tens of thousands of dollars to repair. Our Ever Flo Plumbing System is designed to insure that’s a problem you never have. We have virtually eliminated the four most common causes of leaks in fiberglass pools:
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Cracked Jet Fittings from Settlement around Pool
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Holes in Flexible PVC from Bug Chews/Insect Damage
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Undetected Cracks in Pipes or Fittings
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Improperly Glued Joints
Check out the diagram below to see how we make the effort to insure you never have a plumbing issue with your pool.
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#8. Our Level Pool Promise
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We guarantee that your fiberglass pool will be within 1” of level.
Why is this important to you? Do a quick web search about problems with fiberglass pool installations and you’ll quickly realize that one of the most challenging aspects of fiberglass pool installations is getting the shell level. In an industry where it’s not uncommon to see pools two to three inches out of level, we’re the first and only installer in the world to make this promise to you.
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#9. Full Service Company
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We look at our customers as friends for life. Not only will we do a great job on your pool installation, but we also have a service department qualified to handle all of your maintenance needs for years to come.
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#10. Customer Respect Guarantee
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It’s our guarantee that we will treat you and your property with respect. You will never hear a member of our team use profanity at your home. We will not leave cigarette butts or other trash in your yard and we will also treat your neighbors and their property with the same respect.
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